Most people consider their homes their largest investment, and it's important to
maintain and protect that investment. When hiring someone to make improvements
to your home, there are some important things you should consider.
You cannot choose a professional by looking at an estimate and comparing prices.
Allow yourself reasonable time to sit down with potential contractors and ask at least
these key questions:
- What is the full name and address of the company? (Getting the complete address can
be an important factor in determining a company's time in business. If a post office box is
given, ask for a street address as well) Russell Anthony Exteriors, Inc 3592 South Dupont
Highway Smyrna, DE 19977 & 2288 Pulaski Hwy - Suite E, North East, MD 21901
- Does the company carry insurance? (Look for comprehensive liability insurance to protect
you in the event of a work-site accident. The right amount of insurance is expensive, but if
there is a work-site accident where someone is hurt or your property is damaged, it will
prove worthwhile. Ask to see a current certificate from the company's insurer.) At Russell
Anthony Exteriors, Inc, we carry $2 Million in liability for your protection.
- Is the company a licensed or credentialed contractor? (Contractors are required to have
a license in Delaware, and cannot acquire permits without it. A credentialed contractor is
one who has participated in one or more programs to become a certified installer. This
shows the company's degree of knowledge, professionalism, and dedication to their
trade.) Russell Anthony Exteriors, Inc is central Delaware's only ShingleMaster Certified
roofer, and our window and siding crews are InstallationMaster Certified and VSI Certified
(vinly siding institute)
- How long has the company been in business? (While it's true everybody has to start
somewhere, generally the longer the better. There is a very high rate of failure rate of small
businesses in the first three years.) We've been in business improving homes for over a
decade (since 1998).
- What warranties does the company offer? (Ask about materials and labor) Russell Anthony
Exteriors, Inc guarantees our windows, siding, doors, and decking materials for a Lifetime
(Roofing 25 yrs up to Lifetime - including labor for the first 15 Years)
- What is the companies track record for solving customer complaints? (The best place for
this is your local Better Business Bureau (bbb.org). Only use BBB Accredited Businesses with
high ratings. These are companies who have made a commitment to marketplace ethics
and integrity. Russell Anthony Exteriors, Inc. is BBB Accredited and carries an A+ rating.
CALL TO SCHEDULE A FREE ESTIMATE!